Terms and Conditions

Messaging and channels on Talkou are free: registered Members send and receive business messages at no cost. We also offer “Paid Services”, which are upgraded and additional features that go beyond the free ones.

Talkou offers advertising services that let you run ads to promote your products and services. To run an ad on Talkou, you need Ads Credits.

Ads Credits are sold in four packages:

• 200 Credits
• 500 Credits
• 1,000 Credits
• 2,000 Credits

Ads Credits do not expire. They are used only when you run an ad.

We accept two payment methods in every country where Talkou operates:

• Card: Visa and Mastercard
• Boogir Coins

Card payments do not renew automatically. When your Ads Credits run low, you buy a new package yourself.

To pay with Boogir Coins, you need enough coins in your Boogir account, and you must have set up Transfer Coins in that account.

You can request a refund of unused Ads Credits within 7 days of purchase. Only the owner or a manager of the wallet can make the request. The credits are held in your wallet while we review it, and they are returned if we decline.

If you bought credits through the App Store, Apple handles your refund under its own policy. When Apple asks, we share information about your use of those credits with Apple to help it decide. By requesting an App Store refund, you consent to this.

If you bought credits through Google Play or by card, we review the request and refund it to your original payment method.

If a refund is granted after you have already used the credits, your Ads Credits balance may become negative until it is topped up.