Channel on Talkou

Channel serves to represent your brand and company identity. Multiple channel members can access and respond to business or support inquiries effectively, manage inquiries and chat directly with your customers.
Brand Identity
Instead of a personal profile, the customer will see your company logo and brand name. Anyone on your team can handle business inquiries from customers.
Business Inquiries
Customers can send business inquiries offline, and any of your channel members can get back to customers when they are available.
Support Inquiries
Your customers can send any support inquiries to your channel, any member of your team can access and response to inquiries directly.